Product Manager - Merchant Experience

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Your Role at Bolt

Payment infrastructure on the internet is fragmented and broken. Bolt is building a future where sending payments is as easy as sending messages. To do this, we’ve redesigned payments from the ground up. Bolt makes online commerce easy, secure, ethical, and efficient for all parties. To solve such a large problem, we’ve put together an incredible team and are selectively adding to it.


We built Bolt because e-commerce infrastructure on the internet is fragmented and broken. Our platform provides a world-class buying experience to all online businesses by eliminating the massive operational overhead and technical debt associated with online checkout and payments.  We enable customers to buy instantly and securely across the internet. To solve such an enormous problem, we’ve put together an incredible team and are selectively adding to it.  Bolt is looking for an experienced product manager to lead our Merchant Experience team. To excel in this role you will need to be principled in your thinking, a technical and subject matter expert, customer and quality obsessed, and willing to make big bets. You will partner with engineering, design, data science, and other cross-functional teams to drive short term results as well as long term innovation. Lastly, you need to be comfortable moving into uncharted territories building products and features outside of your areas of expertise. 




What You'll Do:

  • Create a compelling vision and associated narrative for the long-term future of the Merchant Experience team.
  • Seek out customer, data, and design-driven insight and use that insight to create clear plans, priorities, and goals for Merchant Experience.
  • Consistently deliver high-quality new products and features while improving the reliability of what already exists.
  • Set audacious goals for your team’s impact on the overall organization and regularly hit them.
  • Serve as the domain expert for Merchant Experience. Understanding the landscape and what has been done as well as where those areas are going and how we can differentiate.
  • Speak the language of the engineering, design, data science, and go-to-market functions to coordinate complex cross-functional initiatives.
  • Fill the gaps in the aforementioned cross-functional areas as needed.

What Would Set You Up For Success:

  • 2+ years of experience as a product manager at a successful tech company
  • A clear history of delivering high-quality products
  • Domain expertise in engineering, design, data, and go-to-market
  • Strong communication skills and storytelling ability
  • Experience in payments and ecommerce a plus